Privacy Policy
Silvana Kraub informs you about her Privacy Policy regarding the processing and protection of personal data of users that may be collected while browsing the website https://smilingua.com.
In this regard, Silvana Kraub guarantees compliance with the applicable regulations on personal data protection, as set out in the Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, regarding the protection of individuals (GDPR).
Using the website implies acceptance of this Privacy Policy.
Indentity of the data controller
- Owner: Silvana Kraub.
- NIF: X9833118C
- Address: Calle Hércules 2, 38160 Santa Cruz de Tenerife - España.
- Mail address: Silvana@smilingua.com
- Website: https://smilingua.com
Principles Applied in Data Processing
In the processing of your personal data, the Data Controller will apply the following principles in accordance with the requirements of the new European data protection regulation (GDPR):
- Lawfulness, fairness, and transparency: The Data Controller will always require consent for processing personal data, which may be for one or more specific purposes. The Data Controller will inform the user in advance with complete transparency.
- Data minimization: The Data Controller will only request the strictly necessary data for the purpose or purposes for which they are being requested.
- Storage limitation: The Data Controller will retain personal data only for as long as necessary for the purpose(s) of processing. The Data Controller will inform the user of the relevant retention period based on the purpose.
- Integrity and confidentiality: The personal data collected will be processed in such a way that its security, confidentiality, and integrity are ensured. The Data Controller takes the necessary precautions to prevent unauthorized access or misuse of user data by third parties.
Collection of personal data
Browsing through https://smilingua.com does not require you to provide any personal data.
However, you will provide personal data in the following cases:
- When contacting through the contact forms or sending an email.
- When signing up for a subscription form or a newsletter managed by the Data Controller via MailChimp.
Rights
The Data Controller informs you that you have the following rights regarding your personal data:
- Request access to stored data.
- Request rectification or cancellation.
- Request the limitation of processing.
- Object to processing.
- You cannot exercise the right to data portability.
The exercise of these rights is personal and must therefore be carried out directly by the individual concerned. Any customer, subscriber, or collaborator who has provided their data at some point can contact Silvana Kraub to ask for information about the data stored, how it was obtained, request rectification, object to processing, limit its use, or request the deletion of that data from the Data Controller's files.
To exercise your rights of access, rectification, cancellation, and opposition, you must send an email to Silvana@smilingua.com along with a valid proof of identity, such as a photocopy of your ID card or equivalent.
You have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of your personal data infringes the Regulation.
Purpose of Personal Data Processing
When you connect to the website to send an email to the Data Controller, subscribe to their newsletter, or submit personal information, you are providing personal data for which the Data Controller is responsible. This information may include personal details such as your IP address, name, address, email address, phone number, and other information. By providing this information, you consent to your data being collected, used, managed, and stored by — 1&1 —
The personal data and the purpose of processing by the Data Controller vary depending on the information collection system:
- Contact Forms: The Data Controller requests personal data such as name, email address, phone number, and website address to respond to user inquiries. For example, Silvana Kraub uses this data to answer messages, questions, complaints, comments, or concerns users may have regarding the website's content, personal data processing, legal texts, or any other query not covered by the website’s terms.
- Subscription Forms: The Data Controller requests the following personal data: name, email address, phone number, and website address to manage subscription lists and send newsletters, promotions, and special offers. The personal data provided will be stored on the servers of The Rocket Science Group LLC d/b/a Mailchimp, based in the USA.
Other purposes for which the Data Controller processes personal data include:
- Ensuring compliance with applicable legal conditions. This may include developing tools and algorithms to ensure the confidentiality of personal data collected.
- Supporting and improving the services offered by the website.
- Analyzing user navigation. The Data Controller collects other non-identifiable data through the use of cookies, which are stored on the user’s computer while browsing the website. Detailed information about the use and purpose of these cookies can be found in the Cookie Policy.
For managing social media accounts, Silvana Kraub has a presence on social networks. If you follow the Data Controller on social networks, personal data processing will be governed by this section, as well as the terms of use, privacy policies, and access regulations of the respective social network, which you have accepted.
- You can consult the privacy policies of the main social networks here:
- The Data Controller will process your personal data to properly manage its social media presence, inform you of activities, and for any other purpose allowed by social media policies. In no case will the Data Controller use social media followers' profiles for individual advertising.
Security of personal data
To protect your personal data, the Data Controller takes all reasonable precautions and follows best industry practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website is hosted by 1&1. Data security is guaranteed as they take all necessary security measures. You can review their privacy policy for more information.
Silvana Kraub informs users that their personal data will not be transferred to third-party organizations unless such transfer is required by law or when providing a service that involves a contractual relationship with a data processor. In the latter case, the transfer will only occur with the user’s explicit consent.
However, collaborations may occur with other professionals, and in such cases, the user's consent will be required, providing information about the collaborator's identity and the purpose of the collaboration. All transfers will adhere to strict security standards.
Content from Other Websites
Pages on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction with this embedded content.
Cookie Policy
For this website to work properly, it must use cookies, which are information stored in your web browser.
You can consult the Cookie Policy page for detailed information regarding the collection, purpose, and processing of cookies.
Legal Basis for Data Processing
The legal basis for processing your data is consent.
To contact the Data Controller, subscribe to a newsletter, or comment on the website, you must accept this Privacy Policy.
Categories of personal data
The categories of personal data processed by the Data Controller are:
- Identifying data.
- No special categories of sensitive data are processed.
Retention of personal data
The personal data you provide to the Data Controller will be kept until you request its deletion.
Recipients of personal data
- Mailchimp The Rocket Science Group LLC d/b/a, based in the USA.
More information at: https://mailchimp.com. The Rocket Science Group LLC d/b/a processes the data to provide email marketing services to the Data Controller. - Google Analytics is a web analytics service provided by Google, Inc., a Delaware company with its main office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA ("Google").
Google Analytics uses "cookies", text files stored on your computer, to help the Data Controller analyze users' behavior on the website. The information generated by the cookie about website use (including IP address) will be transmitted and stored by Google on servers in the United States. More information at: https://analytics.google.com
Google's privacy policy explains how Google handles privacy regarding the use of cookies and other information.
Website navigation
While browsing https://smilingua.com, non-identifiable data may be collected, including IP address, geolocation, usage logs, browsing habits, and other data that cannot be used to identify you.
The website uses third-party analytics services such as Google Analytics.
- Google Analytics.
The Data Controller uses this information to obtain statistical data, analyze trends, manage the site, study navigation patterns, and collect demographic information.
The Data Controller is not responsible for personal data processing carried out by websites you may access via links on this website.
Accuracy and Truthfulness of Personal Data
You agree that the data you provide to the Data Controller is correct, complete, accurate, and current, and that you will keep it updated.
As a user of the website, you are solely responsible for the truthfulness and correctness of the data submitted to the website, and you exempt Silvana Kraub from any liability in this regard.
Acceptance and consent
As a user of the website, you declare that you have been informed about the conditions of personal data protection, and you accept and consent to the processing of your data by Silvana Krauss.
Revocability
Please translate to english: Para ejercitar tus derechos de acceso, rectificación, cancelación y oposición tienes que enviar un correo electrónico a Silvana@smilingua.com junto con la prueba válida en derecho como una fotocopia del D.N.I. o equivalente.
The exercise of these rights does not include any data that Silvana Kraub is obligated to retain for administrative, legal, or security purposes.
Changes to the Privacy Policy
The Data Controller reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as industry practices.
These policies will remain in effect until they are modified by other duly published ones.
